Returns & Refunds
We want you to be completely satisfied with your purchase. If, for any reason, you are unhappy with your product, we offer a 100% money back guarantee within 30 days of purchase. Exceptions include cages which are only returnable due to a defect.
No merchandise may be returned without a Return Authorization Number [RA#] issued by ParrotFunalia which must be prominently affixed to the outside of any carton containing returned merchandise.
NOTE: Return shipping costs must be paid by the customer.
Just email us at firstname.lastname@example.org to begin the return process.
Please provide the following in an email to email@example.com
- Your name
- Order number
- Product you are returning
- Details around why you want to return your product
- Damaged in shipping
- Changed mind
All return merchandise must be in its original packaging. Once we've received and approved the return, we will send instructions on where and how to return your product.